Shipping & Delivery

Every Una ring is handcrafted to order. Here's what to expect once you place yours.

Production time

We make your ring from scratch after you order, so please allow around six weeks for production. You'll receive an email confirmation when your order enters production, and a shipping notification with tracking details when it leaves us.

Shipping

Orders of $250 and over ship free, insured and tracked, with a signature required on delivery. Orders under $250 ship tracked for a flat A$15.

• Australia: 2 to 5 business days once dispatched
• International: 5 to 10 business days once dispatched, subject to customs clearance

Need it sooner?

If you have a specific date in mind, a proposal, a birthday, an anniversary, get in touch at hello@unadiamond.com before you order and we'll do everything we can to accommodate you.

Address accuracy

Please double-check your shipping address at checkout. We can't take responsibility for delays caused by incorrect or incomplete addresses.

Lost or damaged in transit?

Contact us at hello@unadiamond.com as soon as possible. Orders of $250 and over are insured in transit, and for any order we'll work quickly to make it right.