The majority of engagement rings in Australia are now researched and purchased online — and with the right information, it's a perfectly safe experience. Here's what to know before you buy.
Will it look the same in person?
The number one anxiety for online ring buyers. Mitigate it by buying from a jeweller who uses high-quality photography (multiple angles, macro detail shots); offers video on request; has a robust return or exchange policy; and has strong verified customer reviews. At Una Diamond, our team is available to answer questions before purchase, and every ring comes with complimentary engraving and a presentation box.
IGI certification: what to check
Any lab-grown diamond engagement ring you buy online should come with an IGI certificate for the centre stone. This independently verifies the exact cut, colour, clarity, and carat weight. Don't buy a diamond without it. At Una Diamond, every ring ships with its IGI certificate.
Ring sizing: how to get it right
Ring sizing is the biggest practical concern with online buying. Look for jewellers who offer free resizing within a set timeframe — this is the essential safety net. If buying as a surprise, borrow a ring your partner already wears on the relevant finger and measure the internal diameter. We also have a ring size guide for measuring at home.
Lead times and delivery
For made-to-order rings, factor in the production lead time. At Una Diamond, all rings are handcrafted with a six-week lead time, then shipped free and insured with tracked delivery across Australia. If you have a specific date in mind, order early. Contact us if you need to discuss timing.
Returns and exchanges
Before you buy, read the return and exchange policy carefully. Made-to-order rings often have different policies to ready-to-wear pieces. Read the policy, ask questions if it's unclear, and make sure you're comfortable before purchasing.
Browse our collection and reach out with any questions — we're here to help you get this right.
Buying Online with Una Diamond
Una Diamond is designed around the online-first buyer — with detailed product pages, complimentary consultations, and a six-week lead time from order to delivery:
- The Georgina — our bestselling oval-cut solitaire
- Solitaire rings
- Oval cut rings
- Browse all ready-to-ship rings →
- How we work →